National Gas Metering maintains and manages around 7 million domestic, industrial and commercial combined gas assets across the UK.

We ensure these assets remain safe, reliable and efficient for homes and businesses.

We support new connections and maintain existing installations.

As the largest asset manager of residential, industrial and commercial gas meters in Great Britain, we offer a broad range of metering services. In providing these, we work to the highest safety and quality standards, while using the most advanced engineering technologies and methods.

Please note that we cannot accept work requests for residential or standard commercial meters from members of the public. We can only be instructed to attend a property or site by a registered gas supplier.

If you are a registered gas supplier, please visit our online portal where self-service options and guidance documents for our services are available.

Commercial metering

Whether it’s a commercial gas meter installation or removal, or a completely new business gas connection, we offer industry-leading experience and resources. We’re also experts in metering services for gas utility infrastructure.

Residential metering

We support the domestic gas industry by providing gas meters in residential properties. View our residential metering services and log into our customer portal.

Gas connections and infrastructure services

We provide a range of metering and gas connection services at all types of industrial and commercial sites, including complex industrial sites and work across all pressure tiers.

Learn more

Metering is officially Certified™ by Great Place to Work®

Great Place to Work is a global research, recognition and management consultancy, with expertise on workplace transformation. It has a presence in sixty countries worldwide, to measure trust and engagement globally.

Find out how we did

Policy meter exchange FAQs

Read our frequently asked questions about policy meter exchange.

Metering accreditations

We maintain a strong commitment to health, safety and the environment. We’re proud of our proven track record in these areas, and hold many market-leading certifications.

Man and woman talking

People and culture

We encourage a culture where our people feel both seen and heard, whatever their role.

Our commitment to the environment

Find out about our commitment to the environment, achieving the net zero ambition and working to reduce the impact of climate change.

Our awards

Work with an award-winning team – our team has regularly been widely recognised as being one of the best in the industry.

Woman reading holding cup


Read the latest news articles from across our business.

Media and downloads

Here you will find our latest newsletters, brochures and case studies.

Call centre contact us

Contact us

If you have any questions about our services, please get in touch. Our award winning customer service team are always happy to help.

Outstanding Customer Survey Scores - June 2023
Measuring our customers experience
Trusted by our customers
Customer satisfaction88%
Net Promoter Score+63
Our customers trust us to do as we say89%
Making life easier for our customers
Acting as a result of the research
Ease of doing business 90%
Action taken as a result of the survey99%