Our customer service is award winning and exceptional. We are here to help.
Get in touch with any questions you have and we'll do our best to help out in whatever way we can.
Please note that we only deal with gas enquiries.
Monday to Friday: 8am to 8pm
Weekends and Bank Holidays: 9am to 5pm
Note: We do not accept work requests for residential or standard commercial meters from members of the public. We can only be instructed to attend a property or site by a registered gas supplier.
Emergency gas escapes - please call 0800 111 999
Gas or electricity network-related issues
Providing a consistent and excellent customer service is vitally important to us and at the heart of everything we do. If you are unhappy with any part of our services, then we want to know about it and do our best to put things right.
You can contact us via:
Email: [email protected]
Phone: 0800 001 4340