Who we work with
Third-party introducers
Our close working relationships with third-party introducers connect us with new clients who require our expertise in tailored gas infrastructure solutions.
Connecting with your customers
Our supportive relationships with third-party introducers help connect us with new customers seeking our specialist gas metering and infrastructure services.
We serve as a crucial partner for many third-party introducers, who assist clients in finding the right service providers to address their needs.
Our working relationships
Industry experts and trusted advisors
Our in-depth knowledge of gas metering technology, regulations and market trends enable third-party introducers to recommend our services with confidence to a broad range of potential clients. By providing insights and advice, we help clients make informed decisions about their gas metering and infrastructure projects.
Collaboration on client challenges
We build close working relationships with third-party introducers and their clients. By working collaboratively, we develop projects that are not only technically advanced but also aligned to each client’s specific challenges and goals.
Efficient project delivery
Our collaboration with third-party introducers ensures a smooth project delivery for the client. From initial consultations to project implementation and post-installation support, our involvement helps facilitate clear communication and effective project management.
Shared values and integrity
The relationships we build with third-party introducers are based on trust, integrity and shared values. They reflect our dedication to maintaining the highest standards of professionalism and responsible business practices. Our personalised approach establishes long-term partnerships built on trust and mutual success.
From new connections to maintenance and upgrades
As one of the largest metering asset providers and managers in the traditional metering market, we supply high-quality meters, ancillary equipment, advanced meter reading (AMR) devices and all associated pipework and infrastructure for new gas connections. Our proven track record in managing large-scale metering equipment roll-out programmes sets us apart.
Our GIRS-accredited gas metering specialists collaborate closely with developers and construction companies to plan, design and implement gas connections and infrastructure for business parks, industrial premises, distribution centres and a variety of other developments, regardless of scale.
Our extensive range of services includes meter installations, upgrades, downgrades, functionality changes (credit to pre-payment or vice versa), meter removal, maintenance, and fault repair (off-supply) services. Additionally, we provide field engineers to support any debt recovery efforts.
hydrogen solutions by ngm
As leaders in gas metering, we provide end-to-end hydrogen solutions, from metering to industrial applications, ensuring safety and efficiency at every stage.
- Safety by design: Built with state-of-the-art technology to meet the highest safety standards.
- Nationwide service: A reliable service network across the UK, supported by our extensive expertise.
- Turnkey solutions: Comprehensive services, from design to maintenance, for seamless project execution.
- Product assurance: Accredited hydrogen metering products that meet strict industry standards.
Find out more here.
Building trust through our service promise
We pride ourselves on delivering world-class customer service from our experienced technical engineers, who support all clients, regardless of portfolio size. Our Customer Services Centre is available seven days a week (Monday to Friday: 08:00-20:00; Saturday, Sunday & Bank Holidays: 09:00-17:00). We also offer a self-service web portal where customers can access all our services. Our engineers are located across mainland Great Britain, providing national coverage.
We build trust with our customers through transparent pricing, clear service level agreements, lifetime product guarantees and a proven track record of exceeding service expectations.
To find out more, contact us now.
Who we work with
Inside National Gas Metering
Customer Services
Ask us for help with all your metering queries
Latest news from across National Gas Metering
Strengthening partnerships: E.on next account managers visit Pavilion Drive and Tyseley Energy Park
Learn more
Case studies
Siteworks team provided new gas infrastructure to power new Yorkshire Power Generation site
National Grid Metering’s Siteworks team provided a full scope of works to provide this power generation customer the gas infrastructure needed to construct their 23,000kW power generation site.
Learn more
Gas fired power station upgrade in Birmingham utilising pioneering Modbus innovation
A 100-megawatt operating gas-fired power station required modernisation, with its outdated orifice-plate metering, supported by old, maintenance-heavy legacy equipment.
Learn more
Completion of gas upgrade for a large North Wales factory
This site in North Wales required an increase in gas capacity and larger metering supply to provide 15,000kW due to undertaking a large factory extension.
Learn more