About us
Gas metering and infrastructure management
Empowering the gas, construction and utility sectors with accurate and reliable metering, seamless connections and a hydrogen ready future.
How our customers rate us
90%
Trust
+59
Net promoter score
+86
Customer satisfaction
88%
Ease of doing business
96%
Act as a result of the survey
hydrogen solutions by ngm
As demand for sustainable energy solutions grows, hydrogen solutions by ngm offers a suite of metering and infrastructure services to help businesses switch from natural gas to hydrogen. We are leading the way in delivering safe, efficient and reliable hydrogen solutions tailored to businesses across the UK.
Find out how we can help your business today.
Our purpose and values
Our priorities are simple, with safety, customer, the environment, and our people at its heart we aim to be the customer first choice for gas metering, including hydrogen, and all related gas connection products and services, that have our customers returning time and again.
Our purpose is to lead a clean energy future for everyone. To help us achieve that, we have established a workplace culture that is purposeful, people-driven and results-orientated. We are guided in everything we do by three clear values:
Ownership
Taking ownership means taking pride. It’s this mindset that drives us to be proactive problem-solvers, always looking for ways to make things better and more efficient.
Simplicity
We believe in simplifying the complex. By making our processes straightforward, we help you navigate the energy landscape with ease.
Progress
Progress isn’t just a goal; it’s our motivation. We’re dedicated to staying ahead, adopting new technologies, and constantly improving our approach in this fast-moving industry.
Customer services
Ask us for help with all your metering queries
Service partners and metering accreditations
Our trusted and valued service partners play a pivotal role in ensuring we maintain the quality, safety and reliability of our gas metering systems and services. We also build strong partnerships with a wide range of suppliers, from meter equipment and component manufacturers to materials suppliers and technology partners. We hold a wide range of industry-leading accreditations, which provide assurance of our service and quality standards.
People and culture
National Gas Metering is a people-powered business with a clear purpose. We are committed to balancing the needs of the business with the needs of colleagues, so that together we deliver an exceptional service for our customers, partners and stakeholders.
