
Who we work with
Gas suppliers
We provide a full range of metering asset provision (MAP) and metering asset management services (MAM) for gas suppliers, safely delivering energy direct to consumers.

Our service promise
We offer comprehensive metering asset provision (MAP) and metering asset management services (MAM) for gas suppliers delivering energy directly to consumers. Our commitment to safety is paramount in all aspects of our operations.
Find out about our commercial meterings’ all inclusive pricing model and commitment to stand by your meter for its lifespan.
Complete gas metering solutions
When gas suppliers require assistance in fulfilling their end consumers’ metering needs, they trust us for a complete range of metering asset and equipment management services. The expertise of our skilled engineers and our lifetime-guaranteed assets provide gas suppliers with the confidence that all their metering needs will be met.
From new connections to maintenance and upgrades
As one of the largest metering asset providers and managers in the traditional metering market, we supply high-quality meters, ancillary equipment, automated meter reading (AMR) devices, and all associated pipework and infrastructure for new gas connections. Our proven track record in managing large-scale metering equipment roll-out programmes sets us apart.

Our metering services
Our extensive range of services includes meter installations, upgrades, downgrades, functionality changes (credit to pre-payment or vice versa), meter removal, maintenance and fault repair (off-supply) services. Additionally, we provide field engineers to support any debt-recovery efforts.
Gas connections and infrastructure services
If your customer operates an industrial plant, factory, distribution centre, airport or any major facility, we can assist your customer in connecting new or existing premises to the gas supply network, as well as upgrading, downgrading, relocating or disconnecting metering and gas pipework.
Our GIRS-accredited project managers and designers ensure that your customers gas metering infrastructure is not only safe and reliable but also seamlessly integrated into your existing systems. With our expertise in gas flow rates, pressure specifications and safety protocols, we can devise solutions for even the most complex technical challenges.
hydrogen solutions by ngm
As leaders in gas metering, we provide end-to-end hydrogen solutions, from metering to industrial applications, ensuring safety and efficiency at every stage.
- Safety by design: Built with state-of-the-art technology to meet the highest safety standards.
- Nationwide service: A reliable service network across the UK, supported by our extensive expertise.
- Turnkey solutions: Comprehensive services, from design to maintenance, for seamless project execution.
- Product assurance: Accredited hydrogen metering products that meet strict industry standards.
Find out more here.
Building trust through our service promise
We pride ourselves on delivering world-class customer service from our experienced technical engineers, who support all clients, regardless of portfolio size. Our Customer Services Centre is available seven days a week (Monday to Friday: 08:00-20:00; Saturday, Sunday & Bank Holidays: 09:00-17:00). We also offer a self-service web portal where customers can access all our services. Our engineers are located across mainland Great Britain, providing national coverage.
We build trust with our customers through transparent pricing, clear service level agreements, lifetime product guarantees and a proven track record of exceeding service expectations.
To find out more, contact us now.
Who we work with
Inside National Gas Metering
Customer services
Ask us for help with all your metering queries
Case studies

Rapid response saves key customer from major gas supply disruption
Our Operations team received an urgent email from an energy supplier regarding a gas leak at a key customer site. Their gas installation was at risk of going off supply.
Learn more
Siteworks team provided new gas infrastructure to power new Yorkshire Power Generation site
National Grid Metering’s Siteworks team provided a full scope of works to provide this power generation customer the gas infrastructure needed to construct their 23,000kW power generation site.
Learn more
National Gas Metering develop world’s first hydrogen powered commercial kitchen
National Gas Metering’s hydrogen solutions by ngm have developed the world’s first working industrial kitchen powered entirely by hydrogen at Tyseley Energy Park.
Learn more