
Who we work with
End consumers
Industrial and commercial gas consumers can work directly with us for all gas connection and infrastructure requirements, as well as for support during the transition to hydrogen.

Partner directly with us
Industrial and commercial gas consumers can partner directly with National Gas Metering for all their gas connection and infrastructure needs, as well as support in transitioning to hydrogen.
Our range of services allows industrial and commercial organisations to engage directly with us for essential gas connection and infrastructure services—bypassing the need to go through their gas supplier.
Gas connections and infrastructure services
If you operate an industrial plant, factory, distribution centre, airport or any major facility, we can assist you in connecting new or existing premises to the gas supply network, as well as upgrading, downgrading, relocating or disconnecting metering and gas pipework.
Our GIRS-accredited project managers and designers ensure that your gas metering infrastructure is not only safe and reliable but also seamlessly integrated into your existing systems. With our expertise in gas flow rates, pressure specifications and safety protocols, we can devise solutions for even the most complex technical challenges.
Find out more.
hydrogen solutions by ngm
As leaders in gas metering, we provide end-to-end hydrogen solutions, from metering to industrial applications, ensuring safety and efficiency at every stage.
- Safety by design: Built with state-of-the-art technology to meet the highest safety standards.
- Nationwide service: A reliable service network across the UK, supported by our extensive expertise.
- Turnkey solutions: Comprehensive services, from design to maintenance, for seamless project execution.
- Product assurance: Accredited hydrogen metering products that meet strict industry standards.
Find out more here.
Building trust through our service promise
We pride ourselves on delivering world-class customer service from our experienced technical engineers, who support all clients, regardless of portfolio size. Our Customer Services Centre is available seven days a week (Monday to Friday: 08:00-20:00; Saturday, Sunday & Bank Holidays: 09:00-17:00). We also offer a self-service web portal where customers can access all our services. Our engineers are located across mainland Great Britain, providing national coverage.
We build trust with our customers through transparent pricing, clear service level agreements, lifetime product guarantees and a proven track record of exceeding service expectations.
To find out more, contact us now.
Who we work with
Inside National Gas Metering
Customer services
Ask us for help with all your metering queries
Case studies

Siteworks team provided new gas infrastructure to power new Yorkshire Power Generation site
National Grid Metering’s Siteworks team provided a full scope of works to provide this power generation customer the gas infrastructure needed to construct their 23,000kW power generation site.
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National Gas Metering develop world’s first hydrogen powered commercial kitchen
National Gas Metering’s hydrogen solutions by ngm have developed the world’s first working industrial kitchen powered entirely by hydrogen at Tyseley Energy Park.
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Rapid response saves key customer from major gas supply disruption
Our Operations team received an urgent email from an energy supplier regarding a gas leak at a key customer site. Their gas installation was at risk of going off supply.
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