Our Services
Awards
National Gas Metering is extremely proud of its exceptional people who go above and beyond for our customers day after day.
National Gas Metering and our people are frequently recognised in a wide range of industry award schemes.
The awards listed below show the depth and breadth of quality, experience and service we provide to our customers across the business.
European Contact Centre & Customer Service Awards (ECCCSA)
Gold Award – Most flexible working approach (2022)
Silver Award – Most effective employee engagement (2022)
Bronze Award – Great Place to Work (2021)
Winner: Best Employer – Great Place to Work ‘Bronze’ (2020)
Shortlisted: Responding in a Crisis – Community (2020)
Shortlisted: Best Small Contact Centre (2020)
Shortlisted: Best Employer – Great Place to Work (2019)
Winner: Best Customer Service team, Large, ‘Silver’ (2019)
Winner: Best Small Contact Centre ‘Bronze’ (2019)
Winner: Best Small Contact Centre ‘Silver’ (2017)
Shortlisted: Best Customer Service Team, Large (2017)
IGEM – Gas Industry Awards
Shortlisted: Leadership Award – Maxine Long (2018)
National Grid's Chairman’s Awards
Winner: Bright ideas for the future – Anthony Stokes (2019)
Shortlisted: Cultural Transformation (2019)
Shortlisted: Finding a Better Way (2018)
Winner: Best Employer – Great Place to Work ‘Bronze’ (2020)
Winner: Exceeding for the Customer (2017)
Case studies
Gas fired power station upgrade in Birmingham utilising pioneering Modbus innovation
A 100-megawatt operating gas-fired power station required modernisation, with its outdated orifice-plate metering, supported by old, maintenance-heavy legacy equipment.
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Completion of gas upgrade for a large North Wales factory
This site in North Wales required an increase in gas capacity and larger metering supply to provide 15,000kW due to undertaking a large factory extension.
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Rapid response saves key customer from major gas supply disruption
Our Operations team received an urgent email from an energy supplier regarding a gas leak at a key customer site. Their gas installation was at risk of going off supply.
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