Our service promise
National Gas Metering is a major provider of industrial and commercial metering services. Our service promise is our commitment to ensuring the highest standards of engineering excellence and customer service.
Measuring up to our promises
As leaders in gas metering, we provide metering services, gas connections and infrastructure and hydrogen solutions. We ensure safety and efficiency at every stage.
- All inclusive price: one monthly payment, no hidden fees, no surprises.
- Total protection: we safeguard your meter for its entire lifespan at no extra cost.
- 365 days a year: support from our award winning customer service team and expert engineers.
- Rapid response: engineers on-site within 4 hours, adhering to the highest safety standards.
- Your business lifeline: our knowledgeable and friendly team are always ready to assist.
Building trust through our service promise
We pride ourselves on delivering world-class customer service from our experienced technical engineers, who support all clients, regardless of portfolio size. Our Customer Services Centre is available seven days a week (Monday to Friday: 08:00-20:00; Saturday, Sunday & Bank Holidays: 09:00-17:00). We also offer a self-service web portal where customers can access all our services. Our engineers are located across mainland Great Britain, providing national coverage.
We build trust with our customers through transparent pricing, clear service level agreements, lifetime product guarantees and a proven track record of exceeding service expectations.
To find out more, contact us now.
Our Services
Inside National Gas Metering
Customer services